The company's reputation is based on the relevance and high quality of its services, as well as the extensive functionality it offers its customers. Personal data provided by customers, along with their transaction history, is protected by state-of-the-art security methods. Every customer is required to familiarize themselves with the company's privacy policy, which explains how and for what purposes their data is collected, stored, processed, and used.
To register with the company, the customer must complete the corresponding form on the official website and consent to the collection, storage, processing, and use of their personal data. All these processes are based on the rules of the privacy policy. Knowledge of these rules is a mandatory requirement for cooperation with the company, as ignorance is not a valid reason for non-compliance.
The customer cannot use any of the company's services – including the use of a trading account – if they have not fully completed all steps of the registration process. Only successful completion entitles them to use all services.
Collection of personal data
The company collects personal data solely for the purpose of providing high-quality services to the customer and in full compliance with applicable legal regulations. This process encompasses various data categories, including, in particular, registration information and transaction-related records. All data collection is carried out under the highest security and confidentiality standards. The information may be obtained directly from the customer or – if necessary – from third parties such as financial and credit institutions or other relevant bodies.
The following information can be requested from the company:
- Registration data: During account creation, the customer may be required to provide information such as their full name, country of residence, email address, and a secure password. Providing accurate and complete information facilitates account verification and ensures appropriate support.
- Financial background and trading experience: The company may collect data on the client's previous investment experience and trading activities to create an accurate financial profile.
- Verification documents: To confirm identity, official documents such as an identity card, driver's license, or passport are required. The company reserves the right to request further documents for identity verification.
Use of personal data / Right to object
The collected data is used to improve the company's offerings, comply with security regulations, and optimally tailor services to the trader's preferences and investment goals. The data also enables the timely provision of relevant product, service, or offer information. Participation in data sharing is voluntary, and traders can object at any time by contacting support. However, providing essential data—particularly for account creation—is mandatory. Without this data, the company cannot provide services or grant the trader account access.
To maintain data integrity, the company recommends promptly notifying you of any changes to your personal data.
Data protection and security
All sensitive investor information is treated with strict confidentiality and is accessible only to authorized personnel of the company or its branches. The investor has exclusive access to their data via secure login credentials. The company uses advanced, multi-layered encryption protocols to protect both personal data and passwords. Only employees with explicit company authorization have access.
Branches and partners
Certain information may be shared with affiliated third parties or partner organizations if:
- thereby providing the investor with new functions or additional services, provided this has been agreed upon with the investor in advance;
- This is necessary for managing the customer account.
Unaffiliated third parties
The purposes listed in this privacy policy are the only reasons for which the company may share data with third parties. This includes improving service quality and carrying out administrative measures related to the customer relationship. Examples include:
- Customer support;
- Function monitoring;
- Data collection for analysis purposes.
The company may also use the customer's information to obtain legal advice from platform experts.
The company reserves the irrevocable right to disclose customer data to legitimate third parties – such as governmental or regulatory bodies – if this is necessary to protect the company's rights or property. In such cases, the sensitive nature of the data will be emphasized.
Organizations wishing to receive data from the company must have a reliable security concept in place. Without such a concept, no data may be transmitted.
Regulatory Disclosure
If governmental or legal authorities request a customer's personal or financial data – for example, to conduct an investigation or enforce legal claims – the company may disclose the relevant data. Unless otherwise ordered, disclosure will be based on the "need-to-know" principle.
Risk warning
The company is not responsible for protecting the trader from losses or guaranteeing profits during the trading process.
The company assumes no responsibility for any actions taken by the trader in connection with trading, regardless of their success. All losses resulting from market fluctuations are the sole responsibility of the trader. By creating an account on the platform, the trader declares their unconditional agreement to these terms and conditions.
The company is not liable for any losses, damages or additional costs incurred by the trader due to technical problems or failures of company software or equipment.